Cadillac Owner Center

Cadillac Motors focuses on its owners' requirements by making sure that details on vehicle care for its cars is easy to access and convenient. Cadillac drivers enjoy several tools that simplify vehicle maintenance and follow suggested service intervals.



The Cadillac Owner Center is a comprehensive digital platform where vehicle drivers can access detailed details about their specific vehicle. After enrolling their vehicle, users can log in to view a customized account with details on their Cadillac's service plan, maintenance records, and coverage. The Owner Center also provides downloadable owner’s manuals, how-to videos, and step-by-step guides to help owners handle simple repairs or understand certain vehicle features.

Cadillac Mobile App

Cadillac has embraced digital tools into its customer service with the MyCadillac mobile app, available for both Android and iOS devices. Through this app, users can keep track of their vehicle’s condition by getting alerts about service requirements, such as oil changes, tire rotations, or brake inspections. The app also provides convenient features like remote start, remote locking/unlocking, and the option to schedule a service appointment directly with the nearest Cadillac dealership. For recently launched vehicles, the app can even provide real-time diagnostic information to keep owners informed of any potential issues before they become bigger problems.

In-Vehicle Information

Many Cadillac vehicles are outfitted with an onboard infotainment system that features service reminders and notifications. When a maintenance is required, the vehicle shows alerts on the dashboard, informing the owner of what needs to be done. This system not only keeps owners aware to stay current with maintenance but also offers detailed explanations of each task, making it easier for drivers to grasp what each maintenance procedure involves.

Cadillac Dealership Network

Cadillac authorized service centers play a significant role in communicating maintenance details to customers. When drivers visit an authorized dealership for service, the advisors provides a thorough breakdown of the suggested tasks, making sure that owners understand the necessity of each procedure. Additionally, dealerships keep an electronic record of every service visit, enabling users to quickly review their service history for reference.

Printed and Online Resources

Cadillac provides printed owner’s manuals and quick reference guides that outline the vehicle’s maintenance schedule, recommended fluids, recommended tire pressures, and other important information. For those who prefer digital resources, Cadillac’s website features a webpage for service and maintenance where drivers can access resources, watch clips, and tips on how to keep their vehicles in peak condition.



By offering a combination of digital tools, dealership support, and easy-to-follow resources, Cadillac guarantees that customers are knowledgeable about their vehicle’s service and maintenance requirements, ultimately extending the life and performance of their Cadillac.